We have all been there.. Taken on another client and not been handed over the usernames and password for remote management or you’ve just forgotten them. You usually find out when the server is in a remote location miles away from where you are!!

I recently had this very issue with a HP ProLiant Bl465c Gen8 Blade none of the usernames and passwords I had worked and needed to get console access to the server. I did have SSH access to the blade which made life somewhat easier, I decided to use the ipmitool which is built in with most Unix and Linux Operating Systems.

1. Run ipmitool to see whether ipmi is available. Should display something like the below:
[root@hp-bl465c ~]# ipmitool
No command provided!

2. To get a list of iLO users run ipmitool user list if you get this error;
Get User Access command failed (channel 14, user 1): Parameter out of range

Try running;
ipmitool user list 2

3. If the above command was successful it should display a list of all available users.

[root@blade112 ~]# ipmitool user summary 2
Maximum IDs         : 12
Enabled User Count  : 1
Fixed Name Count    : 0
[root@hp-bl465c ~]# ipmitool user list 2
ID  Name             Callin  Link Auth  IPMI Msg   Channel Priv Limit
1   Administrator    true    false      true       ADMINISTRATOR
2   (Empty User)     true    false      false      NO ACCESS
3   (Empty User)     true    false      false      NO ACCESS
4   (Empty User)     true    false      false      NO ACCESS
5   (Empty User)     true    false      false      NO ACCESS
6   (Empty User)     true    false      false      NO ACCESS
7   (Empty User)     true    false      false      NO ACCESS
8   (Empty User)     true    false      false      NO ACCESS
9   (Empty User)     true    false      false      NO ACCESS
10  (Empty User)     true    false      false      NO ACCESS
11  (Empty User)     true    false      false      NO ACCESS
12  (Empty User)     true    false      false      NO ACCESS

From this we can see that the username is ‘Administrator’ now to reset this password note the ID of the user you want to reset in this case its ‘1’.

4. Run ipmitool user set password 1 and enter the new password twice.

[root@hp-bl465c ~]# ipmitool user set password 1
Password for user 1:
Password for user 1:

Now head back over to the iLO webpage and try logging with the new credentials you just set, all being well you should now have access.

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